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Home
Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
How to use EasyShare?
Can I use EasyShare to transfer app data between my vivo phone and other brands of phones?
How to achieve “phone clone” via EasyShare?
How to use EasyShare Phone Clone between a vivo phone and an iPhone?
Do hidden/encrypted apps support Phone Clone?
How to transfer data from my old phone to new phone?
How to transfer files between Smartphones via EasyShare?
How to transfer contacts, messages or call logs from another phone to my phone?
Where can I find the Transfer history of EasyShare?
Where can I find the files that transferred via EasyShare?
How to install EasyShare?
Can I install EasyShare on Apple Store?
How to share apps with friends?
Do I have to find the installation package to transfer an app by EasyShare?
Is there a distance limit for EasyShare?
Why is the network disconnected when I open EasyShare?
Does EasyShare require a network?
Is EasyShare supported on other mobile phones?
Can EasyShare transfer data and accounts of third-party apps?
Will the data be merged when using EasyShare Phone Clone?
What data can be transferred by EasyShare?
Can the app data of iPhone be backed up to vivo phones?
Will the content be merged when EasyShare transfers the same file?
Why is the connection disconnected after EasyShare sync is completed?
Can encrypted notes be transferred by Phone Clone?
Is there a limit to the size of data to be transferred by EasyShare?
How to transfer files between a vivo phone and an iPhone by EasyShare?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
vivo Email Support