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Y16
new
Y35
new
Y02s
new
Y01
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All Models
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Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
How can I turn off TalkBack?
Notice About the Removal of Background Stream Feature
How to use split screen function？
How to enable one-handed keyboard?
How to turn on small screen using gesture?
How to adjust the position of the small screen?
Why are there some small icons on the edge of the phone screen？
Introduction to Easy Touch
Why does the high refresh rate fail?
Does vivo Phone have the function for people with visual disabilities?
Why is the accessibility switch of the app always turned off automatically?
What is Color inversion?
What is Switch Access?
What is removing animation?
What is the larger mouse pointer?
Set the screen reading speed in the blind mode
Talkback mode
Why are contents on my phone screen circled by a green frame?
Can I disable Accessibility?
How to disable Color inversion?
How to enable Color inversion?
What is Color correction?
How to disable Color correction?
How to enable Color correction?
Does the phone support Accessibility?
Accessibility is automatically disabled
A person/question mark icon is displayed to the right of Navigation buttons
Display with yellow bezel
How to cancel High-contrast text?
How to enable High-contrast text?
Does my phone support Accessibility of third-party apps?
How to turn on/off "Double tap to turn off screen"?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
vivo Email Support