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Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
How to change Security questions of Lock screen password?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
Can I cancel the lock screen security question?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
Is the lock screen password still there after restoring all settings or clearing all data?
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
How to set lock screen password?
How to change my lock screen password?
How to hide or display the pattern track?
How to disable the Lock screen password?
Which password forms are supported by my phone?
What if the mobile phone prompts that the device is locked?
How to set an alphanumeric mixed password?
Why can I not select None and Slide in Screen lock? They are gray.
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Why do I need to enter the password again after power on?
Can I set a Chinese character password?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
How to set Pattern password?
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
vivo Email Support