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Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
How to share my data network?
Can I use Wi-Fi after enabling Wi-Fi Hotspot?
How to set the frequency band of the Wi-Fi hotspot?
Will I be charged for sharing a hotspot?
How to share Data network via Bluetooth?
How to share my data network via USB cable?
Can I limit the network speed of Wi-Fi Hotspot?
How to hide my Wi-Fi Hotspot?
How to change the name of my Wi-Fi Hotspot?
Why is my Wi-Fi Hotspot turned off automatically?
Why can my phone not connect to Wi-Fi Hotspot?
Why can I not Share phone network via USB?
Why can my not connect to the Wi-Fi Hotspot from my phone?
Why can not set frequency band of the Wi-Fi hotspot on my phone?
How to change the password of my WLAN hotspot?
How to set up my personal hotspot?
What is Personal Wi-Fi Hotspot?
How to turn off my Wi-Fi hotspot?
What is a Wi-Fi MIMO?
What is a Wi-Fi bridge?
What should I do if my hotspot signal is weak?
Why can’t I turn on the WLAN hotspot switch?
Why is there no network on the device that is connected to a hotspot?
How can I find the password of my personal hotspot?
What should I do if the WLAN MAC address is unavailable?
What is the transmission frequency of personal hotspots?
Can a data usage limit be set for a personal hotspot?
How many ways are there to share a personal hotspot?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
vivo Email Support