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Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
How to register a vivo account?
What should I do if the mobile phone number has been registered for a vivo account?
How can I trace back the passwords ever used for my vivo account?
Can multiple vivo accounts be merged?
Can a vivo account be logged in on multiple devices at the same time?
The account is locked after five incorrect password inputs
Security verification failed
The account cannot be logged in
vivo account password format
Why can't I receive the verification code for my vivo account?
How to delete the files backed up in vivoCloud?
What is the function of vivo account?
Which country's phone numbers can be used to register a vivo account?
What should I do if I forgot the password of my vivo account?
How can I change the security questions for vivo account?
What should I do if I forget the security questions for my vivo account?
What should I do if I enter the wrong answer to the security questions 5 times?
What should I do if the phone number bound to the vivo account has been disabled?
How to change the phone number or email address bound to the vivo account?
How to change vivo account?
How to cancel my vivo account?
How to submit a vivo account appeal?
How can I delete the password security question for my vivo account?
How to change the vivo account?
It prompts that the account has expired
Can a vivo account be logged in on different devices?
When modifying the vivo account information, it prompts that the account is locked
Can phone numbers in Mainland China be used to register accounts in other regions?
How to tell if a phone number has been used to register a vivo account?
Can a phone number bound to a canceled account be used for re-registration?
Account registration in India cannot select the region
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
vivo Email Support