Home
Products
Support
Funtouch OS
Explore vivo
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Home
Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
How to set app lock?
How to disable App lock?
Set privacy password
How to hide apps?
No password required for accessing an encrypted app
How do I cancel the password for hiding apps?
Relevant data still can be seen after app locked
How to view the hidden apps?
How do I set the password for hiding apps?
How do I modify the password for hiding apps?
How do I restore hidden apps?
What if I forgot the password for hiding icons?
Can I still receive messages of a hidden app?
How to encrypt my messages?
How many times can I enter a wrong privacy password at most?
An encrypted third-party app remains encrypted after it is uninstalled and then installed again.
Some apps cannot be locked
Can I lock app that is being downloaded?
Can I lock only the clone of an app?
Can I still receive messages of an locked app?
How to encrypt my notes in Notes?
How to decrypt my notes?
Why is the password not required when I access the encrypted app again?
How can I encrypt a private file?
Cancel privacy file encryption
How to set the password-free time for accessing an encrypted app?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
vivo Email Support