Home
Products
Retail Stores
Support
Funtouch OS
Explore vivo
V40
new
V40 Lite
new
Y19s
new
Y28
Y100 4G
Y27s
Y36
All Models
Compare Models
Home
Products
V40
new
V40 Lite
new
Y19s
new
Y28
Y100 4G
Y27s
Y36
All Models
Compare Models
Retail Stores
Support
Funtouch OS
Explore vivo
Myanmar | Select country/region
Welcome to vivo Support
forgot lock screen password
EasyShare
app lock
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
Smart Mirroring
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
Disable HDR
Can I disable the Dynamic effects when switching camera?
Camera beauty fails
How to use Dual-View of the Camera?
Enable portrait bokeh/Disable portrait bokeh
The definition of Super Wide-Angle
Can super wide-angle cameras be used for recording video?
Motion Autofocus
What is OIS?
How to adjust the focal length?
Videos/pictures taken are too dark or too white
How to adjust the video quality/size?
8K video recording time
How to reduce the ambient sound and highlight the voice while recording?
Photos taken with the Black currant filter are reddish or leak light
Introduction to front and rear dual-view
How to disable Super Wide-Angle
A small sun icon appears on the viewfinder interface of the camera
The camera cannot focus
VIS Ultra Stable VideoVIS
How to enable/Disable Horizontal Line Stabilization
The differences between Standard Stabilization and Ultra Stabilization
What is a 24MP photosensitive unit?
How to focus
Can I disable auto focus?
Introduction to AF
The camera of phone focuses slowly
Does my phone support lossless zoom?
4K video recording time
How to enable/disable quick motion and slow motion?
Can I adjust the aspect ratio of the video?
Can I pause the video recording?
Can I record a video when the screen of my phone is off?
Can the time be displayed while recording?
The viewfinder interface is zoomed in when recording
The size of videos recorded at the same resolution is different
The frame rate of the video file only displays
ZEISS portrait style
A white circle rotates around the camera when switching to the front camera
There is ghost when taking pictures in the HDR mode
Introduction to Ultra-Wide Night Mode
How to adjust the camera brightness?
Super EIS
How to enable Ultra Stable Video?
Horizontal Line Stabilization
Which is better, EIS or OIS?
Which is better, OIS or Micro gimbal stabilization?
How to switch between landscape and portrait modes in the Horizontal Line Stabilization mode?
What is a photosensitive unit?
How to enable/disable the auxiliary line for composition when taking pictures
Can I enable the auxiliary line for composition when taking selfies?
There are dead pixels on the viewfinder interface of the camera
Introduction to digital zoom
Do I need to set auto focus?
Does my phone support auto focus?
Does my phone support zooming in the Supermoon?
How to shoot continuously?
How to disable continuous shooting?
What is the continuous shooting speed of the camera?
What does 4K video recording mean?
How to enable/disable 4K video recording?
How to enable/disable 8K video recording?
How to set the resolution of videos taken by the camera?
How to use Ultra Stabilization of Video?
Video codes
Introduction to Audio focus
How to enable/disable Audio focus
Cinema Mode
How to enable/disable the Cinema Mode?
How to shoot a video with the camera?
The recorded video has no sound
The shot video is blurry
The recording is automatically interrupted
Where can I view the recorded videos?
Can I adjust the frame rate of the camera?
The video recorded with the camera cannot be saved
What is the resolution supported by Ultra Stabilization of Video?
Does the Ultra Stabilization of Video support 2x optical zoom or 20x digital zoom?
Frame rates supported by the Ultra Stabilization of Video
The video size and frame rate cannot be set in the video setting options
Can I add a watermark to a video?
Selection of multiple video styles
The video preview interface has a latency compared to the actual picture
ZEISS Natural Color
How to enable/disable ZEISS Natural Color？
How to enable/disable ZEISS portrait style?
Check the focal length of cameras of the phone
What is the white halo at the front camera?
How to set black and white photos?
How to use a filter?
What is a filter?
How to exit the filter?
How to slim face when taking photos?
Can Beauty and Slim be enabled at the same time?
How to enable/disable Beauty?
Profile beauty
How to enable/disable Profile beauty?
How to enable/disbale Remove moles?
Beauty preview
How to enable/disbale Beauty preview?
Beauty mode cannot be enabled or disabled
Why the beauty Camera can only beautify the face?
How to adjust the beauty level?
How to slim body in the photo?
Models that support Beauty
How to use Voice Photography?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
Smart Mirroring
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 8:30am-5:30pm excluding holidays
08008008049
Mon-Sat 8:30am-5:30pm excluding holidays(MTP only)
012390056
Mon-Sat 8:30am-5:30pm excluding holidays
Email us
