Home
Products
Retail Stores
Support
Funtouch OS
Explore vivo
V40
new
V40 Lite
new
Y19s
new
Y28
Y100 4G
Y27s
Y36
All Models
Compare Models
Home
Products
V40
new
V40 Lite
new
Y19s
new
Y28
Y100 4G
Y27s
Y36
All Models
Compare Models
Retail Stores
Support
Funtouch OS
Explore vivo
Myanmar | Select country/region
Welcome to vivo Support
forgot lock screen password
EasyShare
app lock
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
Smart Mirroring
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
What should I do if I forgot lock screen password？
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
Why can I not select None and Slide in Screen lock? They are gray.
What if the mobile phone prompts that the device is locked?
How to disable the Lock screen password?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
How to change Security questions of Lock screen password?
How to set lock screen password?
How to change my lock screen password?
How to hide or display the pattern track?
Is the lock screen password still there after restoring all settings or clearing all data?
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
Why do I need to enter the password again after power on?
Which password forms are supported by my phone?
Can I set a Chinese character password?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
How to set Pattern password?
How to set an alphanumeric mixed password?
Can I cancel the lock screen security question?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
Smart Mirroring
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 8:30am-5:30pm excluding holidays
08008008049
Mon-Sat 8:30am-5:30pm excluding holidays(MTP only)
012390056
Mon-Sat 8:30am-5:30pm excluding holidays
Email us
