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Welcome to vivo Support
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Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
Smart Mirroring
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
Why Themes is not available on my phone?
How to download and set up theme?
What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?
Do I have to pay to download a theme?
How to switch the system font of the mobile phone?
Where are files downloaded Themes stored?
How do I find the source files of the themes and fonts downloaded in Themes?
When will the resources in Themes be updated?
Why are there so few free themes?
How do I view the Themes resources added to "My favorites"?
How can I delete Themes resources already downloaded?
Can I use third-party themes and fonts?
Are there free-of-charge resources in Themes?
How can I purchase Themes resources?
What is Mix and how to use it?
How do I cancel theme mix?
How do I restore to the default theme of the system?
What if the themes in Themes added to "My favorites" are missing?
Do themes come with the lockscreen styles?
Why am I charged for downloading Themes resources?
Why are there so limited types of Themes resources?
Will Themes resources use the ROM of my phone?
Why can't I purchase the resources in Themes?
Why does the font of some characters remains unchanged after changing the font?
What if the fonts downloaded from Themes cannot be applied?
Why can I not download themes from Themes?
How do I view the ranking of themes in Themes?
Can themes be used across different models?
Can Themes be applied to a third-party app?
Can I delete already purchased theme resources?
Will rebooting or easing data delete purchased Themes resources?
Will the payment for theme resources be automatically renewed?
Why do I have to purchase Themes resources that I already purchased before?
Can I return or replace the resources that I purchased from Themes?
Why hasn't my account receive the themes while the payment is already made?
How to set a beautiful and personalized font?
Is there a time limit for the weekly free themes in the theme ranking?
Why can't I find the themes I purchased when I log in to the same vivo account on another phone?
What if downloading with Themes failed?
Why does the same theme have different visual effects on different models?
Why does the software icon remain unchanged after the theme is changed?
Are my purchased themes bound with my vivo account?
Can my purchased Themes resources be used permanently?
How can I add Themes resources to "My favorites"?
How do I try the trial use of Themes?
Will discounts be offered for paid themes?
Can themes be set to automatic switching?
Are the purchased theme resources still there if I switch to another vivo account?
Do I have to pay for downloading resources already purchased again?
Why no results are found when I search for some Themes resources?
How can I retrieve the used resources in Themes?
Why are there so limited Themes resources?
Why are the Themes resources so expensive?
Can I search for the usage records of the Themes resources?
How long is the time of trial use of charged Themes resources?
Can I give Themes resources I purchased to friends?
What if the special symbols are not displayed?
Why is the font italic?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
Smart Mirroring
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 8:30am-5:30pm excluding holidays
08008008049
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Mon-Sat 8:30am-5:30pm excluding holidays
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