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X100 Pro
X100
V40 Pro
new
V40
new
X Fold3 Pro
All Models
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Funtouch OS
Explore vivo
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Welcome to vivo Support
X100 series
app lock
forgot lock screen password
vivo account
find my lost phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
System
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Phone
Album
File management
Camera
V-Appstore
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Third-party apps
Social media apps
Other third-party apps
Accounts
vivo account
Accounts & sync
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
Funtouch OS 15
New features of Funtouch OS 15
Products
V40
V40 Pro
During a video call, my image is not clear on the other party
Why can't I access the internet (via 2G/3G/4G/5G)?
Unable to use VoLTE
Unable to connect to WiFi
Why can't I use 4G/5G on my phone?
The internet speed is slow when using the data network
Unable to access the internet using mobile data
Application received notification delay
Unable to turn on WiFi
Unable to update the system and the server is not responding.
Why is there noise during a call?
Unable to receive calls
Unable to make a call
Why does my phone lag while playing a game using the mobile network?
Unable to receive SMS or MMS messages
The app is unable to access the internet
Why can others not hear my voice during calling?
Unable to hear the other party during a call
What if I can't make a call?
The voice is low/intermittent during a call
What should do if I can not make a call?
The call ends automatically when talking on my Phone
Why I can not open web pages?
Why does my browser load pages slowly?
Why are my SMS or MMS messages delayed?
Unable to send SMS or MMS messages
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
System
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Phone
Album
File management
Camera
V-Appstore
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Third-party apps
Social media apps
Other third-party apps
Accounts
vivo account
Accounts & sync
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
Funtouch OS 15
New features of Funtouch OS 15
Products
V40
V40 Pro
Contact Us
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