Home
Products
Retailers Store
Store Locator
Support
Funtouch OS
Explore vivo
vivo Visual Creator
V40
new
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
Home
Products
V40
new
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
Retailers Store
Store Locator
Support
Funtouch OS
Explore vivo
vivo Visual Creator
Singapore | Select country/region
Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Easyshare
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
What to do when the phone shows no response?
What should I do if the apps stop running or are suddenly closed?
The app or game stops running frequently. What should I do?
Apps are unable to run in the background.
My vivo phone downloads games and apps automatically. What should I do?
Why does the “Illegal software” notification appear when I install the app?
There is a No respond" prompt when I enter the app or game. What should I do?
What should I do if the app downloaded is not compatible?
Why can I not install the apps?
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
Email support