Home
Products
Retailers Store
Store Locator
Support
Funtouch OS
Explore vivo
vivo Visual Creator
V40
new
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
Home
Products
V40
new
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
Retailers Store
Store Locator
Support
Funtouch OS
Explore vivo
vivo Visual Creator
Singapore | Select country/region
Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Easyshare
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
How to register a vivo account?
Which country's phone numbers can be used to register a vivo account?
Account registration in India cannot select the region
What is the function of vivo account?
How to delete the files backed up in vivoCloud?
Can phone numbers in Mainland China be used to register accounts in other regions?
How to change vivo account?
How to cancel my vivo account?
What should I do if the mobile phone number has been registered for a vivo account?
How to change the vivo account?
Can multiple vivo accounts be merged?
How can I trace back the passwords ever used for my vivo account?
Can a vivo account be logged in on multiple devices at the same time?
What should I do if the phone number bound to the vivo account has been disabled?
What should I do if I forgot the password of my vivo account?
Can a vivo account be logged in on different devices?
How to submit a vivo account appeal?
The account is locked after five incorrect password inputs
What should I do if I forget the security questions for my vivo account?
How to change the phone number or email address bound to the vivo account?
It prompts that the account has expired
The account cannot be logged in
How to tell if a phone number has been used to register a vivo account?
vivo account password format
Why can't I receive the verification code for my vivo account?
How can I change the security questions for vivo account?
What should I do if I enter the wrong answer to the security questions 5 times?
How can I delete the password security question for my vivo account?
Security verification failed
When modifying the vivo account information, it prompts that the account is locked
Can a phone number bound to a canceled account be used for re-registration?
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
Email support