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V40
new
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
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Funtouch OS
Explore vivo
vivo Visual Creator
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Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Easyshare
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
What should I do if there is no Baseband driver on my phone?
The call ends automatically when talking on my vivo phone. What should I do?
Which carrier in Chinese Mainland can vivo phones sold out of Chinese Mainland support the SIM card from?
How can I know whether my vivo phone supports the network in my country?
How to create VPN on settings?
Can I play my phone when in thunders?
Can I make phone calls without SIM card?
Why does my signal indicator shift from 4G to H every time I make a phone call?
Can I surf the Internet while I am talking on the phone?
How to check the Baseband version?
How to check the phone Mac address?
What is VPN and what is the use of VPN?
Why is my phone bill charged gratuitously?
What is Baseband version?
Does the metal cover affect the signal?
The signal is unstable. What should I do?
Why does my phone make phone calls automatically?
Can the MAC address be changed?
Why can others not call me but I can phone them?
The calling always ends automatically in several minutes. What should I do?
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
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Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
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