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V40
new
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
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Funtouch OS
Explore vivo
vivo Visual Creator
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Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Easyshare
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
How to set app lock?
How to disable App lock?
What if I forgot the password for hiding icons?
Cancel privacy file encryption
How to hide apps?
Set privacy password
How to view the hidden apps?
No password required for accessing an encrypted app
Relevant data still can be seen after app locked
How to encrypt Settings app?
How many times can I enter a wrong privacy password at most?
How do I modify the password for hiding apps?
How do I cancel the password for hiding apps?
Why is the password not required when I access the encrypted app again?
How can I encrypt a private file?
How do I restore hidden apps?
How to set the password-free time for accessing an encrypted app?
How do I set the password for hiding apps?
An encrypted third-party app remains encrypted after it is uninstalled and then installed again.
Can I lock only the clone of an app?
Can I still receive messages of a hidden app?
How to decrypt my notes?
Some apps cannot be locked
Can I still receive messages of an locked app?
How to encrypt my messages?
How to encrypt my notes in Notes?
Can I lock app that is being downloaded?
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
Email support