Home
Products
Retailers Store
Store Locator
Support
Funtouch OS
Explore vivo
vivo Visual Creator
V40
new
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
Home
Products
V40
new
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
Retailers Store
Store Locator
Support
Funtouch OS
Explore vivo
vivo Visual Creator
Singapore | Select country/region
Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Easyshare
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Disable HDR
Can I disable the Dynamic effects when switching camera?
Which is better, EIS or OIS?
There is ghost when taking pictures in the HDR mode
Can super wide-angle cameras be used for recording video?
How to enable/disable ZEISS Natural Color？
How to enable/disable Beauty?
The camera of phone focuses slowly
Can I record a video when the screen of my phone is off?
How to shoot continuously?
How to adjust the video quality/size?
ZEISS Natural Color
The camera cannot focus
Introduction to Audio focus
Introduction to Ultra-Wide Night Mode
Can I disable auto focus?
Introduction to AF
How to enable/disable quick motion and slow motion?
How to reduce the ambient sound and highlight the voice while recording?
Enable portrait bokeh/Disable portrait bokeh
Motion Autofocus
What is a 24MP photosensitive unit?
There are dead pixels on the viewfinder interface of the camera
How to focus
How to enable/disable 4K video recording?
How to enable/disable Audio focus
Videos/pictures taken are too dark or too white
Can the time be displayed while recording?
The frame rate of the video file only displays
The video preview interface has a latency compared to the actual picture
How to enable/disable Profile beauty?
A small sun icon appears on the viewfinder interface of the camera
What is a photosensitive unit?
What is the continuous shooting speed of the camera?
8K video recording time
How to adjust the beauty level?
How to use Voice Photography?
The definition of Super Wide-Angle
How to disable Super Wide-Angle
What is OIS?
VIS Ultra Stable VideoVIS
How to enable Ultra Stable Video?
How to enable/Disable Horizontal Line Stabilization
Can I enable the auxiliary line for composition when taking selfies?
How to adjust the focal length?
Does my phone support zooming in the Supermoon?
How to disable continuous shooting?
The recorded video has no sound
The viewfinder interface is zoomed in when recording
Does the Ultra Stabilization of Video support 2x optical zoom or 20x digital zoom?
Can I add a watermark to a video?
ZEISS portrait style
What is the white halo at the front camera?
How to set black and white photos?
Beauty mode cannot be enabled or disabled
Super EIS
Horizontal Line Stabilization
The differences between Standard Stabilization and Ultra Stabilization
Which is better, OIS or Micro gimbal stabilization?
How to switch between landscape and portrait modes in the Horizontal Line Stabilization mode?
How to enable/disable the auxiliary line for composition when taking pictures
Introduction to digital zoom
Do I need to set auto focus?
Does my phone support lossless zoom?
Does my phone support auto focus?
4K video recording time
What does 4K video recording mean?
How to enable/disable 8K video recording?
How to set the resolution of videos taken by the camera?
How to use Ultra Stabilization of Video?
Video codes
Cinema Mode
How to shoot a video with the camera?
The shot video is blurry
The recording is automatically interrupted
Where can I view the recorded videos?
Can I pause the video recording?
How to enable/disable ZEISS portrait style?
Check the focal length of cameras of the phone
How to exit the filter?
How to enable/disbale Remove moles?
How to enable/disbale Beauty preview?
Why the beauty Camera can only beautify the face?
Introduction to front and rear dual-view
How to adjust the camera brightness?
How to enable/disable the Cinema Mode?
Can I adjust the frame rate of the camera?
Can I adjust the aspect ratio of the video?
The video recorded with the camera cannot be saved
The size of videos recorded at the same resolution is different
What is the resolution supported by Ultra Stabilization of Video?
Frame rates supported by the Ultra Stabilization of Video
The video size and frame rate cannot be set in the video setting options
Selection of multiple video styles
A white circle rotates around the camera when switching to the front camera
How to use a filter?
What is a filter?
Photos taken with the Black currant filter are reddish or leak light
How to slim face when taking photos?
Can Beauty and Slim be enabled at the same time?
Profile beauty
Beauty preview
Camera beauty fails
How to slim body in the photo?
Models that support Beauty
How to use Dual-View of the Camera?
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
Email support