Home
Products
Support
Funtouch OS
Explore vivo
V40 5G
new
V40 Lite 5G
new
V30 5G
V30e
new
Y38 5G
All Models
Compare Models
Home
Products
V40 5G
new
V40 Lite 5G
new
V30 5G
V30e
new
Y38 5G
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Oman | Select country/region
Welcome to vivo Support
System update
Warranty
app lock
forgot lock screen password
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Other system settings
Music
Audio effect
Hardware
Sensor
SIM card/SD card
Infrared remote control
Battery
Operating System
ROOT
Log
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
System features
Themes
Camera
EasyShare
Accounts
vivo account
Accounts & sync
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Why can't I access the internet (via 2G/3G/4G/5G)?
Why is my (2G/3G/4G/5G) internet/download speed slow?
Why can't an app access the internet (via 2G/3G/4G/5G)?
Unable to make a call
SIM card cannot be recognized by the phone
Why can't my phone connect to a PC?
Why can others not hear my voice during calling?
What should I do if the voice is low/no sound/noise/intermittent during a call?
Why can't I use the mobile network during calls?
Why does my phone lag while playing a game using the mobile network?
Can hidden app access internet?
Why can I not use data network?
Noise occurs during video/Internet calls
Phone cannot connect to Wi-Fi
What should I do if a Wi-Fi network is automatically disconnected?
What should I do if I can't hear the other party during a call?
Echoes during a call
What should I do if my phone signal is weak?
Why can't my phone detect a Wi-Fi network?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Other system settings
Music
Audio effect
Hardware
Sensor
SIM card/SD card
Infrared remote control
Battery
Operating System
ROOT
Log
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
System features
Themes
Camera
EasyShare
Accounts
vivo account
Accounts & sync
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Contact Us
80074271
Sat-Wed 10:00AM-22:00PM, Thu 10:00AM-17:00PM, excluding holidays
Chat Support
Sat-Wed 10:00AM-22:00PM, Thu 10:00AM-17:00PM, excluding holidays
WhatsApp
Sat-Wed 10:00AM-22:00PM, Thu 10:00AM-17:00PM, excluding holidays
Email Us
