Home
Products
Support
Funtouch OS
Explore vivo
V40 5G
new
V40 Lite 5G
new
V30 5G
V30e
new
Y38 5G
All Models
Compare Models
Home
Products
V40 5G
new
V40 Lite 5G
new
V30 5G
V30e
new
Y38 5G
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Oman | Select country/region
Welcome to vivo Support
System update
Warranty
app lock
forgot lock screen password
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Other system settings
Music
Audio effect
Hardware
Sensor
SIM card/SD card
Infrared remote control
Battery
Operating System
ROOT
Log
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
System features
Themes
Camera
EasyShare
Accounts
vivo account
Accounts & sync
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
What to do when the phone shows no response?
What should I do if the apps stop running or are suddenly closed?
My vivo phone downloads games and apps automatically. What should I do?
What should I do if the app downloaded is not compatible?
Why can I not install the apps?
Why does the “Illegal software” notification appear when I install the app?
There is a No respond" prompt when I enter the app or game. What should I do?
Apps are unable to run in the background.
The app or game stops running frequently. What should I do?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Other system settings
Music
Audio effect
Hardware
Sensor
SIM card/SD card
Infrared remote control
Battery
Operating System
ROOT
Log
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
System features
Themes
Camera
EasyShare
Accounts
vivo account
Accounts & sync
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Contact Us
80074271
Sat-Wed 10:00AM-22:00PM, Thu 10:00AM-17:00PM, excluding holidays
Chat Support
Sat-Wed 10:00AM-22:00PM, Thu 10:00AM-17:00PM, excluding holidays
WhatsApp
Sat-Wed 10:00AM-22:00PM, Thu 10:00AM-17:00PM, excluding holidays
Email Us