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Products
V40 5G
new
V40 Lite 5G
new
V30 5G
V30e
new
Y38 5G
All Models
Compare Models
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
System update
Warranty
app lock
forgot lock screen password
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Other system settings
Music
Audio effect
Hardware
Sensor
SIM card/SD card
Infrared remote control
Battery
Operating System
ROOT
Log
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
System features
Themes
Camera
EasyShare
Accounts
vivo account
Accounts & sync
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
What should I do if I forgot lock screen password？
How to change Security questions of Lock screen password?
What if the mobile phone prompts that the device is locked?
How to change my lock screen password?
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
How to set lock screen password?
How to disable the Lock screen password?
Is the lock screen password still there after restoring all settings or clearing all data?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
How to set Pattern password?
How to set an alphanumeric mixed password?
Can I cancel the lock screen security question?
Why do I need to enter the password again after power on?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
How to hide or display the pattern track?
Why can I not select None and Slide in Screen lock? They are gray.
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Which password forms are supported by my phone?
Can I set a Chinese character password?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Other system settings
Music
Audio effect
Hardware
Sensor
SIM card/SD card
Infrared remote control
Battery
Operating System
ROOT
Log
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
System features
Themes
Camera
EasyShare
Accounts
vivo account
Accounts & sync
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
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