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Home
Products
X200 Pro
new
V40 Lite 5G
new
V40 5G
new
V30 5G
Y19s
new
All Models
Compare Models
Support
Online Store
Funtouch OS
Explore vivo
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Welcome to vivo Support
forgot lock screen password
EasyShare
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Hotspot & tethering
Shortcuts & Accessibility
Android Auto
Backup & Reset
RAM and storage space
Other system settings
Smart Mirroring
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
System features
Themes
EasyShare
Camera
Operating System
ROOT
Log
Common Issues
Lag
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
What to do when the phone shows no response?
My vivo phone downloads games and apps automatically. What should I do?
Why does the “Illegal software” notification appear when I install the app?
What should I do if the apps stop running or are suddenly closed?
The app or game stops running frequently. What should I do?
What should I do if the app downloaded is not compatible?
Why can I not install the apps?
There is a No respond" prompt when I enter the app or game. What should I do?
Apps are unable to run in the background.
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Hotspot & tethering
Shortcuts & Accessibility
Android Auto
Backup & Reset
RAM and storage space
Other system settings
Smart Mirroring
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
System features
Themes
EasyShare
Camera
Operating System
ROOT
Log
Common Issues
Lag
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
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