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Home
Products
X200 Pro
new
V40 Lite 5G
new
V40 5G
new
V30 5G
Y19s
new
All Models
Compare Models
Support
Online Store
Funtouch OS
Explore vivo
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Welcome to vivo Support
forgot lock screen password
EasyShare
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Hotspot & tethering
Shortcuts & Accessibility
Android Auto
Backup & Reset
RAM and storage space
Other system settings
Smart Mirroring
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
System features
Themes
EasyShare
Camera
Operating System
ROOT
Log
Common Issues
Lag
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
How to hide apps?
How to disable App lock?
What if I forgot the password for hiding icons?
Cancel privacy file encryption
How to set app lock?
Set privacy password
How do I cancel the password for hiding apps?
How do I restore hidden apps?
How to view the hidden apps?
How to encrypt Settings app?
How many times can I enter a wrong privacy password at most?
No password required for accessing an encrypted app
How do I modify the password for hiding apps?
How do I set the password for hiding apps?
How to set the password-free time for accessing an encrypted app?
Why is the password not required when I access the encrypted app again?
How can I encrypt a private file?
Can I still receive messages of a hidden app?
Can I still receive messages of an locked app?
Some apps cannot be locked
An encrypted third-party app remains encrypted after it is uninstalled and then installed again.
Can I lock only the clone of an app?
How to encrypt my notes in Notes?
Can I lock app that is being downloaded?
How to decrypt my notes?
How to encrypt my messages?
Relevant data still can be seen after app locked
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Hotspot & tethering
Shortcuts & Accessibility
Android Auto
Backup & Reset
RAM and storage space
Other system settings
Smart Mirroring
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
System features
Themes
EasyShare
Camera
Operating System
ROOT
Log
Common Issues
Lag
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
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