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V40 Lite 4G
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Y28
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V29 Lite 5G
Y36
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Products
V40 Lite 4G
new
Y28
new
V29 Lite 5G
Y36
Y27
Y17s
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Yemen | Select country/region
Welcome to vivo Support
forgot lock screen password
find my phone
vivo account
Y72 5G
Top questions
Find My Device
Find my device
System settings
Privacy & app encryption
Shortcuts & Accessibility
Other system settings
Android Auto
RAM and storage space
Privacy & Security
Lock screen password
Hardware
Wireless charge
Sensor
SIM card/SD card
Battery
Infrared remote control
Operating System
ROOT
Log
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Accounts
vivo account
Accounts & sync
Why can't I access the internet (via 2G/3G/4G/5G)?
Why can't I use the mobile network during calls?
SIM card cannot be recognized by the phone
Unable to make a call
Why is my (2G/3G/4G/5G) internet/download speed slow?
Why does my phone lag while playing a game using the mobile network?
Why can I not use data network?
What should I do if a Wi-Fi network is automatically disconnected?
Why can't an app access the internet (via 2G/3G/4G/5G)?
Why can't my phone connect to a PC?
What should I do if the voice is low/no sound/noise/intermittent during a call?
Can hidden app access internet?
What should I do if my phone signal is weak?
What should I do if I can't hear the other party during a call?
Echoes during a call
Why can't my phone detect a Wi-Fi network?
Why can others not hear my voice during calling?
Phone cannot connect to Wi-Fi
Noise occurs during video/Internet calls
Top questions
Find My Device
Find my device
System settings
Privacy & app encryption
Shortcuts & Accessibility
Other system settings
Android Auto
RAM and storage space
Privacy & Security
Lock screen password
Hardware
Wireless charge
Sensor
SIM card/SD card
Battery
Infrared remote control
Operating System
ROOT
Log
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Accounts
vivo account
Accounts & sync
Contact Us
8008888
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