Home
Products
Support
Funtouch OS
Explore vivo
V40 Lite 4G
new
Y28
new
V29 Lite 5G
Y36
Y27
Y17s
All Models
Compare Models
Home
Products
V40 Lite 4G
new
Y28
new
V29 Lite 5G
Y36
Y27
Y17s
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Yemen | Select country/region
Welcome to vivo Support
forgot lock screen password
find my phone
vivo account
Y72 5G
Top questions
Find My Device
Find my device
System settings
Privacy & app encryption
Shortcuts & Accessibility
Other system settings
Android Auto
RAM and storage space
Privacy & Security
Lock screen password
Hardware
Wireless charge
Sensor
SIM card/SD card
Battery
Infrared remote control
Operating System
ROOT
Log
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Accounts
vivo account
Accounts & sync
What to do when the phone shows no response?
What should I do if the apps stop running or are suddenly closed?
Why can I not install the apps?
There is a No respond" prompt when I enter the app or game. What should I do?
Apps are unable to run in the background.
The app or game stops running frequently. What should I do?
My vivo phone downloads games and apps automatically. What should I do?
What should I do if the app downloaded is not compatible?
Why does the “Illegal software” notification appear when I install the app?
Top questions
Find My Device
Find my device
System settings
Privacy & app encryption
Shortcuts & Accessibility
Other system settings
Android Auto
RAM and storage space
Privacy & Security
Lock screen password
Hardware
Wireless charge
Sensor
SIM card/SD card
Battery
Infrared remote control
Operating System
ROOT
Log
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Accounts
vivo account
Accounts & sync
Contact Us
8008888
(Toll Free) Sat-Thu 10AM-12:30PM, 4PM-10PM
Chat Support
Sat-Wed 9:00AM-21:00PM, Thu 9:00AM-16:00PM, excluding holidays
WhatsApp
Sat-Wed 9:00AM-21:00PM, Thu 9:00AM-16:00PM, excluding holidays
Email Us
