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Products
V40 5G
new
V40 Lite 5G
new
V30 5G
V30e
new
Y38
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
Warranty
forgot lock screen password
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
Smart Mirroring
Backup & Reset
Hotspot & tethering
RAM and storage space
Other system settings
Hardware
SIM card/SD card
Sensor
Infrared remote control
Battery
Common Issues
Call & Network & Connectivity
Lag
App crash/no response/stop running
Charging & Heating & Power consumption
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
What to do when the phone shows no response?
There is a No respond" prompt when I enter the app or game. What should I do?
Why does the “Illegal software” notification appear when I install the app?
What should I do if the apps stop running or are suddenly closed?
Apps are unable to run in the background.
Why can I not install the apps?
The app or game stops running frequently. What should I do?
My vivo phone downloads games and apps automatically. What should I do?
What should I do if the app downloaded is not compatible?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
Smart Mirroring
Backup & Reset
Hotspot & tethering
RAM and storage space
Other system settings
Hardware
SIM card/SD card
Sensor
Infrared remote control
Battery
Common Issues
Call & Network & Connectivity
Lag
App crash/no response/stop running
Charging & Heating & Power consumption
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
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