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Products
V40 5G
new
V40 Lite 5G
new
V30 5G
V30e
new
Y38
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
Warranty
forgot lock screen password
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
Smart Mirroring
Backup & Reset
Hotspot & tethering
RAM and storage space
Other system settings
Hardware
SIM card/SD card
Sensor
Infrared remote control
Battery
Common Issues
Call & Network & Connectivity
Lag
App crash/no response/stop running
Charging & Heating & Power consumption
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
What should I do if I forgot lock screen password？
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
How to set lock screen password?
How to change Security questions of Lock screen password?
How to change my lock screen password?
How to set Pattern password?
How to set an alphanumeric mixed password?
How to hide or display the pattern track?
How to disable the Lock screen password?
Why can I not select None and Slide in Screen lock? They are gray.
Is the lock screen password still there after restoring all settings or clearing all data?
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
Can I cancel the lock screen security question?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Why do I need to enter the password again after power on?
Which password forms are supported by my phone?
Can I set a Chinese character password?
What if the mobile phone prompts that the device is locked?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
Smart Mirroring
Backup & Reset
Hotspot & tethering
RAM and storage space
Other system settings
Hardware
SIM card/SD card
Sensor
Infrared remote control
Battery
Common Issues
Call & Network & Connectivity
Lag
App crash/no response/stop running
Charging & Heating & Power consumption
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
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