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V23 5G
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All Models
Home
Products
V23 5G
new
V23e
new
Y53s
new
Y01
new
Y15s
new
All Models
Support
Funtouch OS
Explore vivo
Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Warranty
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Android Auto
RAM and storage space
Hotspot & tethering
Shortcuts & Accessibility
Backup & Reset
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
System features
EasyShare
Themes
Camera
Hardware
Battery
Sensor
Infrared remote control
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Why can't I access the internet (via 2G/3G/4G/5G)?
Why is my (2G/3G/4G/5G) internet/download speed slow?
Unable to make a call
What should I do if my phone signal is weak?
Why can't an app access the internet (via 2G/3G/4G/5G)?
Why can't I use the mobile network during calls?
SIM card cannot be recognized by the phone
Phone cannot connect to Wi-Fi
What should I do if a Wi-Fi network is automatically disconnected?
Why can others not hear my voice during calling?
Why can I not use data network?
Why can't my phone detect a Wi-Fi network?
Why does my phone lag while playing a game using the mobile network?
Why can't my phone connect to a PC?
What should I do if the voice is low/no sound/noise/intermittent during a call?
Can hidden app access internet?
Noise occurs during video/Internet calls
What should I do if I can't hear the other party during a call?
Echoes during a call
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Android Auto
RAM and storage space
Hotspot & tethering
Shortcuts & Accessibility
Backup & Reset
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
System features
EasyShare
Themes
Camera
Hardware
Battery
Sensor
Infrared remote control
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
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