Home
Products
Support
Funtouch OS
Explore vivo
V23 5G
new
V23e
new
Y53s
new
Y01
new
Y15s
new
All Models
Home
Products
V23 5G
new
V23e
new
Y53s
new
Y01
new
Y15s
new
All Models
Support
Funtouch OS
Explore vivo
Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Warranty
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Android Auto
RAM and storage space
Hotspot & tethering
Shortcuts & Accessibility
Backup & Reset
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
System features
EasyShare
Themes
Camera
Hardware
Battery
Sensor
Infrared remote control
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Unable to turn on Hi-Fi
What is DeepField audio effect?
Which phones support Hi-Fi?
Which vivo Phones support LDAC?
How can I enable Super Audio?
What is Hi-Fi mode?
Which phones support Apt-X?
Can I use the HiFi function when I use the speaker to play music?
Do Bluetooth earphones support HiFi?
What does Super Audio do?
How to adjust the Audio effect?
How to use ear-customerized sound effects？
Can the HiFi effect be realized through software update?
What if the HiFi effect fails?
Can the DeepField Audio Effect be used in the speaker mode?
How to turn on/off Hi-Fi?
What are the Ear-customized Sound Effects?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Android Auto
RAM and storage space
Hotspot & tethering
Shortcuts & Accessibility
Backup & Reset
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
System features
EasyShare
Themes
Camera
Hardware
Battery
Sensor
Infrared remote control
SIM card/SD card
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
0242426492
Mon-Sat 6AM-15PM
Chat Support
Mon-Sat 6AM-15PM
WhatsApp
Mon-Sat 6AM-15PM
Messenger
Mon-Sat 6AM-15PM
Email Us
