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V30
new
Y19s
new
Y02t
new
Y36
new
Y27s
new
Y17s
new
TWS 3e
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Smart Mirroring
System features
EasyShare
Themes
Camera
Purchase consulting
Purchase consulting
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Operating System
ROOT
Log
Music
Audio effect
Unable to turn on Hi-Fi
How can I enable Super Audio?
What is DeepField audio effect?
How to use ear-customerized sound effects？
How to turn on/off Hi-Fi?
Which phones support Apt-X?
Do Bluetooth earphones support HiFi?
How to adjust the Audio effect?
What is Hi-Fi mode?
Which phones support Hi-Fi?
Which vivo Phones support LDAC?
Can I use the HiFi function when I use the speaker to play music?
Can the HiFi effect be realized through software update?
What if the HiFi effect fails?
What does Super Audio do?
Can the DeepField Audio Effect be used in the speaker mode?
What are the Ear-customized Sound Effects?
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Smart Mirroring
System features
EasyShare
Themes
Camera
Purchase consulting
Purchase consulting
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Operating System
ROOT
Log
Music
Audio effect
Contact Us
0115 677 677
Mon-Fri 9:00-17:00, Sat 9:00-14:00.