Top questions
Please don’t worry, here are some helpful methods for you:
1. Add the apps to Speedup whitelist;
2. Turn the apps on in High background power consumption;
3. Allow the apps to Autostart;
4. Go to Settings>(Dual cards and) Mobile network, scroll down and you will find “Data-saving mode”. If you turn it on, add these apps to Whitelist;
5. Make sure the network is stable;
6. Update your phone and the apps to the latest version;
7. Go to Settings>More settings(System management)>Backup and reset>Restore(Reset) all settings. Please don`t worry, no data or media will be deleted.
If the issue still exists, please feel free to contact us.
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