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Email support

We are here to help.

Welcome to Email Support. Please fill the blanks below to help us process your request or answer your questions. We will collect information you provided below once you click the Submit button. Please be kindly noted that we will only process your data for customer service purpose.

Select your request type
Name
E-mail address
Model number

You can find it in Settings>More settings>About phone

Software version

You can find it in Settings>More settings>About phone(>Version)

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I agree to the collection and use of the above data to process my request or reply to my mail, according to the vivo After-sale Privacy Policy.

Special Concern For vivo Users

Dear customer,

This is a notification that our spare parts prices will increase. This increment will be in place across all our service centers from Sunday 1st September 2024. The Service Department has maintained a steady pricing.

despite the ever increasing cost of doing business in Nigeria, Pricing Largely affected by foriegn exchange rate fluctuations impacting the cost of providing services to our customers and employees. This price increment helps ensure our commitment to providing the best possible service at your service. 

We appreciate your understanding and continued patronage.