Last updated: March 30, 2022
After you submit your contact information on this page, we will provide you with Notice Service to notify you of our latest product information. vivo (hereinafter referred to as "we", or "us") is the provider of Notice Service (the "Service") and the organization responsible for the personal data processed with respect to the Service. We care about your privacy and think it is important that you know why and how we process your personal data. In these Privacy Terms for Notice Service (the "Terms"), we therefore cover the following content:
Please read these Terms carefully and make sure that you have understood our practices regarding your personal data before you consent and start using the Service. You are not obliged to consent to the processing of your data with respect to the Service, but please be aware of the following: IF YOU DO NOT AGREE TO THESE TERMS OR IF YOU WITHDRAW YOUR CONSENT, YOU WILL NOT BE ABLE TO USE THE SERVICE.
Data and purposes
Upon your consent to these Terms, we will collect the personal data you submit on this page, including your name, phone number, and email address, to contact you, understand your purchase intentions and suggestions, and send you notice about our latest product information.
However, other legal basis may be applicable in certain occasions as stated in Section 2 of our Privacy Policy.
Security:
We care about protecting your personal data. We have put in place appropriate security measures, including but not limited to encryption and anonymization techniques, which are designed to protect your personal data from unauthorized use, damage, or loss. We will do our best to protect your personal data. If you suspect any unauthorized use, damage, or loss of your personal data, please let us know immediately using the contact details set out below.
Period:
We will retain your personal data for the period necessary for the above purposes of processing, or as required by you or applicable laws. More concretely, we will retain the personal data you submit on this page for no more than three years from the date the data was collected. Besides, we will retain personal data processed for invoicing or transaction purposes for up to seven years from the date of issuing the invoice or completing the transaction.
Once the retention period expires, we will delete or anonymise your personal data, unless otherwise required by applicable laws and regulations.
Location:
To provide the same level of data protection as that of the user's country/region and respond to users' requests more efficiently, the location where data is stored varies for users in different countries/regions. Please refer to the Storage and International Transfer section in our Privacy Policy to find out where your personal data is stored.
We will process your data ourselves or by use of our affiliated companies or service providers who act on our behalf. Please be aware that we have signed a data protection agreement with the aforementioned service provider(s) and they will provide protection for your data at a standard that is no less than ours. Otherwise, we will only share your data when required in response to a legal process or request from a competent authority according to applicable laws.
Since we operate internationally, and to make it possible for you to use our product worldwide, your personal data may be transferred to or accessed by our entities around the world. We comply with laws on the transfer of personal data between countries to help ensure your data is protected, wherever it may be.
You have various rights with respect to the data which we hold about you.
To exercise your rights (such as withdrawal of consent, rectification, erasure, restriction of processing, objection or data portability, depending on applicable data protection laws), please use the contact details set out below.
Besides, you have the right to lodge a complaint with a supervisory authority.
If you have any questions about these Terms or our processing of your personal data, if you need to report a problem or contact our Data Protection Officer, or if you would like to exercise one of your rights under data protection and privacy laws, please tap here or use the contact details below. We will seek to deal with your request without undue delay, and in any event within any time limits provided for in applicable data protection laws.
Email: privacy@vivo.com
These Terms may be updated from time to time. We will notify you via an appropriate method of any significant changes. All the practices mentioned in these Terms will be performed in accordance with our Privacy Policy, from which you may also find more details about our practices.